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FirstBank Amphitheater

FirstBank Amphitheater
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FirstBank Amphitheater, a world-class boutique amphitheater nestled within a beautiful, wooded, natural stone and park-like setting. Located at the Graystone Quarry in Thompson’s Station at the southern border of Franklin, Tennessee, FirstBank Amphitheater will feature a memorable music experience!

BAG POLICY

All bags will be searched upon entry. Only single pocket backpacks smaller than 12 inches by 6 inches by 12 inches and clutch purses will be permitted. Small backpacks, purses, large backpacks, hydration style backpacks, book bags or any tote-shaped bag that is bigger than 12 inches by 6 inches by 12 inches will not be allowed.

LOCATION

FirstBank Amphitheater

4525 Graystone Quarry Lane, Franklin, TN 37064

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Accessibility Information

If you will need an interpreter or hearing assistance, please contact us in advance. Please call 615-763-3367 to arrange for an interpreter for your visit.

Accessible tickets can be purchased online via www.ticketmaster.com. You do not need to call the box office to place an order as all of our accessible tickets are available through Ticketmaster. ADA seats may sell out prior to the show, so please make sure you purchase ADA tickets in advance.

Accessible Parking is located within each parking area. Vehicles must have and display proper hangtags or license plates in order to utilize ADA parking. ADA parking spots are limited.

Like many venues and other large places of assembly, FirstBank Amphitheater has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as certified service animals. We are consistent with ADA’s revised guidelines, defining “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability and that the animal must be harnessed, leashed, or tethered. The task(s) performed by the dog must be directly related to the individual’s disability and as such a person with a service animal, must purchase an ADA seat for space reasons.

PARKING INFO

General Admission Parking is conveniently located onsite. Once you pull into the main gate entrance, you will be directed into a designated lawn area. Absolutely no street parking available. No oversized or commercial trucks, vans, trailers, and RVs are allowed.

Accessible Parking is located within each parking area. Vehicles must have and display proper hangtags or license plates in order to utilize ADA parking. ADA parking spots are limited.

If you are unable to safely drive out of the venue, we encourage you to leave your car overnight and take a ride share home or catch a ride with a friend. If you intend to leave your car, you must pick up a parking hang tag from the ticket booth and place on your car mirror. Any vehicles that do not have this identifier will be towed from the property. If you do leave your car, pick up must happen by 10:00AM the next day or it will be towed.

No Public Transportation. We have a designated Uber/Lyft drop off and pick up area for fans who are grabbing rides. We are not near a major city, please order your ride in advance as it takes awhile to get here.

PUBLIC HOURS

Door times vary but are usually 90 minutes prior to show time. Please check the specific event page as these times are subject to change.

The Box Office Ticket Booth is open on show days only. For most event days the box office will open at noon and will remain open until the main act goes on stage. Tickets can be purchased for any FirstBank Amphitheater event online. Any ticketing related inquiries will go through Ticketmaster at www.Ticketmaster.com.

PUBLIC ADMISSION FEES

Will call tickets are available for pickup at the box office. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service at 800-653-8000.